We recognise the level of trust we have established with our customers, suppliers and the public. This has been built by demonstrating integrity in everything we do and by ensuring that our business has sound principles of good governance at its core. Our governance framework incorporates sound systems of control to reduce the risks to our customers, suppliers, employees and partners and these are subject to external scrutiny from auditors and accrediting bodies. This ensures we drive a culture of continuous improvement in standards and performance across our business.
A key element of our governance framework includes: